What's your exit strategy?

My Dollar Plan asks: “What’s Your Exit Strategy?” giving the example of his father’s business:

My dad has been sick this week, and I’ve been spending a considerable amount of time with him at the hospital. Since he’s a successful small business owner for 30 years, we’ve spent some time discussing his plans for the future.

Since I’m in a very ‘anecdotal’ mood at the moment [AJC: Don’t worry, I’m sure it will wear off soon. Who could possibly be interested in my boring life? ;)], My Dollar Plan’s brief mention of his sick father reminds me of how I started in business:

I think that I’ve mentioned before about my father who started a little finance company in his 60’s after being unceremoniously ‘booted’ by his former partners, and for some unknown reason, we mutually decided that I should join him in that business as a 1/3 partner [whoohoo!].

A couple of years later, just as I realized that the business was in serious financial trouble, my father fell terminally ill. He was also unfortunate in that I wasn’t able to save the business, but I guess by bringing me in – had things not already been so screwed up (initially, well hidden from my view) – my father was creating the classic family business ‘exit plan’: bring in the children …

… bring one, bring all!

You see, my father’s Grand Plan, unbeknown to be when I joined, was to bring in both of my sisters as well … and, we had a wonderful 6 month period where he actually hired my younger sister and I would fire her the same day, then we would repeat the farce a week or two later, until he eventually gave up. Before you judge me too harshly, let me share two small snippets:

1. The business – as I found out all too late – could not afford me, let alone my sister, and

2. I would sit at my desk in the afternoon working at feverish pace trying to catch up on all the paperwork and phone calls (at the same time, naturally; who has time to ‘single task’ in their own business?!) having been ‘on the road’ all morning rushing from appointment to appointment; only to watch my sister working at snail’s pace on some basic task (I wish I could have taken a video of her very slowly and deliberately unstapling some papers sheet by sheet, by sheet, by …. [yawn] …. and, taking a minute’s rest between each sheet!), which drove me absolutely bonkers given the absolutely frenetic pace that I had to work at.

This also reminds me of the country’s richest families; the business empire was started by two brothers who opened a butcher’s shop together and parlayed that into a multi-billion steel and manufacturing conglomerate: realizing the family issues that would eventually be created upon succession (who would get/run what?), they deliberately broke up their huge conglomerate while they were still alive and in-charge and gave one division of the conglomerate to each child to own and run as their own.

Very clever exit plan: exit while still willing and able to handle the ensuing family ‘issues’ …

So, the point 0f all of this is that I am not a fan of family businesses; some run very well, but others don’t run at all.

Oh, and every business needs to have a ‘succession plan’ before you even go into it (i.e. before you either start it or buy it): work out how much you will need to sell it for, and by when, in order to achieve your Number/Date and go out and find that buyer as soon as you reach that predetermined profit/date target.

Another way to mitigate risk?

riskquadrant

Say that you’re a venture capitalist who has found some semi-reliable way of categorizing entrepreneurs on their capacity to undertake action with / without first doing a lot of research … which group in the above matrix would you be most likely to back (assuming that they all come to you with equally good ideas, etc., etc.)?

Before I share my views, I want to quickly talk about risk: you see, we have some readers who, I believe, are overly concerned with risk …

… as it happens, I am (by nature) one of them, struggling to overcome my own ‘addiction to fear‘. I’ve done OK, but not without some personal psychological ‘cost’ along the way … nothing serious, just a few extra grey hairs … maybe 10 or 20 years off my life … the usual 😉

One of the ways to avoid risk, course, is to do some research before you take irrevocable action; it’s the old proverb:

Look before you leap!

newcokeComing from my famous 20/20 hindsight, though, I can say that this an overblown theory. The reality is that too much research is just as dangerous as not enough … perhaps more so.

Let me explain …

Let’s say you take on a project and despite years of research before you plunge into it, it fails!

Can’t happen?

I have only two words for you: New Coke 😛

So, you’re out …

Now, let’s look at somebody a bit more ‘gung ho’ … they jump into one project after another, fail early and failing often … but, in just about the time that it took for you to jump into (and crash back out of) your Well Researched Project they have finally struck gold (after failing 4 times) … 5 times lucky 🙂

Contrived example?

Perhaps not as much as you might think …

… you see, venture capitalists work on the Power of 10 Formula; for every 10 businesses that they fund:

  • 7 Fail, causing them to lose their entire investment
  • 2 return their initial investment, nothing more
  • 1 makes it all worthwhile

Despite all their research, VC’s can’t tell in advance which of these businesses would succeed (or, they wouldn’t bother investing in the other nine, d’oh!). What ‘saves’ the VC is action … they act/fail/act/fail …. act/succeed.

So, if we look at people on a scale (in the chart above) of how much  research they tend to do in advance of action (or, otherwise), I would much rather back the guys in II over the guys in III; I would almost be prepared to back the guys in II over the guys in IV simply because of their capacity to implement more ideas sooner … in my book, trial and error in the real world produces faster results than any form of theoretical research.

What’s the takeaway?

Get started in something that has a low set-up cost and you can get into the market (and, out of again) quickly … if it succeeds, more power to you. If it fails (as it probably will) you can dust yourself off and try/try again.

Internet businesses are ideal ….

Riding in the big boat while carrying the little boat …

There was a great article in eLance’s blog today (AJC: I didn’t know they had a blog, but I used the site to find my research assistant, Muhammad, who lives in Pakistan and is doing a great job for me at $4 an hour!) …

… here is a summary (with my thoughts in italics):

Tips for Incubating your Small Business Idea While Still Working Full-Time

Have you considered starting a business while still employed?

My Shanghai-born friend, Annie, says the Chinese have a term for this: “riding in the big boat while carrying the little boat.”

Some entrepreneurs only launch their business officially once they leave employment. However, they incubate the business concept while employed.

Other times, they actually launch the business and run it on the side while still employed. They may continue to run it as a side business for a period of months or even years. Only later do they leave their jobs.

No matter how you do it, I’ve got 6 practical tips for starting a business while you’re still employed:

1. Consider Your Employer Your Banker
I am a huge fan of bootstrapping a business, i.e., using personal money to fund growth. One form of using personal funds is to set aside a portion of your salary to fund your business. That means you need to protect your funding source — your job — until you are ready to cut the cord.

The author of this article suggests that you need to canvass your employer on ‘moonlighting’ otherwise you should wait until you leave your job to start the business – I would suggest that if the business is critical to your financial future (and, if you’re reading this blog, it probably is) then you should take steps to find a replacement job asap – and, let the new employer know that you are “working on a business ‘on the side’ to improve your business skills” … they might even see that as an asset!

2. Write a Business Plan
Sure, much of your plan will turn out to be incorrect (same goes for most startup business plans). But it’s not the plan that’s important … it’s the planning.

I agree – to an extent: as with your Life’s Purpose, having a Plan for your business is a great idea … but, trying to plan every detail is (at least for me) a waste of time … but, don’t let me stop you! If you want to see a practical approach to planning for any business – certainly, fast-moving startups – read Guy Kawasaki’s Art of the Start.

3. Get your Spouse’s Buy-In
Your husband or wife needs to be committed to your startup. If it isn’t a shared dream, or if your spouse is resentful of the time you are spending away from family, you’re adding stress on your relationship.

You want to stay married and have a business that sucks up all of your non-working time?! ‘Nuff said ….

To secure buy-in from your spouse, talk frequently about your dream. Paint a picture in words. Get him or her involved, too. Nothing creates buy-in better than being actively involved in business decisions.

4. Choose the Right Business

Here are some examples of businesses that can be operated on the side indefinitely for years, or eventually taken into full-time businesses:

  • Software development
  • Web design
  • Freelance writing
  • Online businesses
  • Graphics design
  • Consulting
  • eBay business
  • Event planner
  • Any hobby that you can turn into a business

The author recommends these because you can often be flexible in hours and/or hire outside staff/contractors … the catch is that a number of these businesses aren’t dramatically scalable, which is the #1 criteria that I look for in a business …. remember: scalable = salable.

5. Set Aside Dedicated Schedule for Your Startup

Many entrepreneurs who have successfully started a side business do it by setting aside dedicated hours each day for their startup. I’ve known budding entrepreneurs speak about going home to “start the second shift.” That’s exactly how you have to think of it. Commit to spending X hours per weekday and/or on weekends on your business. Stick to a regular schedule – it makes it easier. P.D. James, the novelist, worked for years as a hospital administrator, arising early to write for 2 hours each morning before work.

This is the best piece of advice in this already excellent post … it is hard to come home from work, only to have to go to ‘work’ … but, it must be done (hence, the prior discussion with spouses and bosses).

6. Turn Your Employer Into Your First Customer
Think of your employer as your first big sales target (assuming your product or service is relevant to your employer). Many a business has gotten off to a great start when the owner’s former employer became the first customer.

Good luck on this one! Still if you CAN get your employer to become your first big customer, it’s a great start: not sure how the whole employee/supplier co-existence thing will actually pan out … I think it will be better if you are able to transition from employee to supplier

If yuor objective is to build a second income stream to support your investing activities – or, perhaps to build up capital to start That Big Business of yours [AJC: I would never let a little issue of capital stop me from starting that one NOW 😉 ] – then this article provides some great suggestions …

… however, if you want to build a ton of money, fast, then you may have building the next Facebook in mind and this article (along with this one) presents a way to get off the ground with minimal risk.

They don't want a drill …

drill

I came across this neat summary of a great quote by Perry Marshall the other day … a quote is as good as a post, so here is one of the greatest pieces of advice about marketing your business that I have ever come across:

“Nobody who bought a drill actually wanted a drill. They wanted a hole. Therefore, if you want to sell drills, you should advertise information about making holes – NOT information about drills!” – Perry Marshall

What that means is that people do not care about your opportunity, what they care about is a solution to their problems.

So, what you need to do instead of pitching your [whatever it is that you sell] to your prospects, sell them inexpensive or free information on how to solve their problems, on how to drill that “hole.”

If you can show them how to make that hole, your prospects will come to the conclusion that they need a drill from you because you gave them free knowledge or inexpensive information on how to accomplish their goal, and therefore earning their trust in you.

Put simply: education sells!

In fact, this is the way to sell ANY client ANYTHING … it’s what I did to make my businesses a success. If there is anything that neatly encapsulates the reason for my business successes, this is it. Really.

How to bullet-proof your assets …

Surprisingly good advice from a somewhat unusual source (this guy is a self-proclaimed ‘internet marketing guru’ rather than an attorney, it seems) …

… he says 7 steps, but it’s actually three steps:

1. Separate your personal assets from your business assets – in fact, most of our personal assets are in my wife’s name, not mine.

2. Put your business assets in an LLC – actually, I use a combination of trusts and LLC’s, but this is where a good attorney and accountant comes in handy!

3. Separate your investments into separate LLC’s – I agree with this completely; I have more companies that I know what to do with, each houses just one business or investment (say, one property).

He also glosses over a ciritcal step, if you can swing it (I never did this … but, in hindsight, it’s a wonderful thing to do): separate your business into TWO companies – one holds the client contracts (hence, the revenues), and the other provides management services (hence the costs).

But, here’s the beautiful thing: the management company charges just enough (check with an attorney on how to do this right!) to keep the ‘fronting company’ (i.e. the one with the client contract) at roughly break-even … it’s the one that’s most likely to get sued by customers (those are the expensive law suits!) whereas the management company is the one most likely to get sued by employees.

For information on company protection and charging orders, check out these two links:

http://www.assetprotectionbook.com/charging_orders_intro.htm

http://www.assetprotectioncorp.com/chargingorderprotection.html

The bottom line: DON’T hold businesses or other active investments (e.g. real-estate) in (a) your own name, or (b) as ‘doing business as’ or (c) in the type of entity where the ‘general partners’ are held personally liable for the performance of the ‘business’.

How to disconnect how much you earn from how much you can spend …

For most people how much they earn and how much they spend is connected.

They are either always spending too much, or managing to save too little, and this remains the same no matter how much their income increases … it seems to be simply the ‘way they work’!

In a recent post, I illustrated this concept with this chart provided by Trent over at a Simple Dollar (in this post):

In a visual way, my spending used to look something like this over time (with green representing spending and blue representing income):

graph 1

Most personal finance blog readers understand  by now that their spending should be less than what they earn … they now understand at least the green line should be somewhat disconnected from the blue!

Think about it:

If you want to build up a nest-egg for retirement, how much of your current salary can you afford to spend?

100%? Of course not.

90%? Not likely.

85%? Nope. Won’t do it.

Michael Masterson publishes a neat set of guidelines for what % of your gross income you should save at various income/salary levels:

How Much You Earn                                     What % of your gross Income You Should Save

If you are making less than $30,000 a year                  15%
More than $30,000 but less than $50,000                   20%
More than $50,000 but less than $150,000                 25%
More than $150,000 but less than $300,000               30%
More than $300,000 but less than $500,000               35%
More than $1 million but less than $2 million              40%
More than $2 million but less than $5 million              50%
More than $5 million                                                   55%

How would you achieve a 40% – 55% savings rate at higher income levels? Unfortunately, Michael doesn’t say!

But, it’s easier than you think if you have the luxury of starting when your salary is still in the $15,000 – $30,000 range:

1. You start by saving 15% of your gross (usually via your 401k – at least this is how most people will start), and then,

2. You add 50% of the gross value of all future salary increases (if you can’t manage gross, just pretend that really only receive half of any extra ‘take home’ pay),

3. You throw in 50% of any future ‘found money’: money you find lying in the street, spare change from your pockets, you tax refund check, lottery winnings (what were you doing buying lottery tickets, in the first place?!), inheritences, etc.)

You pretty quickly find that this approximates Michael’s recommendations.

The problem comes at higher income levels; once, I gave the real-life example of a guy who earns $3 million a year from his business (presumably after reinvesting some of his profits in the business to keep it expanding):

– He pays one third in taxes

– He invests (saves) another third

– He spends a third

Seems sensible, except that Michael suggests that he give Uncle Sam 33%, that he saves 50%, and that leaves just 17% – or, $510,000 – for spending. And, our ‘friend’ is spending $1 million!

The problem is this:

When his income stops, his lifestyle will have to stop because it’s unlikely that his investments would be able to support a $1 million lifestyle.

At any income level, as your income increases it’s important to disconnect how much you earn from how much you spend …

… for example, even if you think you are a millionaire, cap your spending when you get to the $150,000 – $250,000 level and put all the rest into passive investments.

That means that you can spend $150,000 – $250,000 or 5% of your passive investments (not including the value of your primary business or source of income), whichever is the greater.

Because that is sustainable, even if your income eventually stops.

How to get that web-site up and going?

Jonathan (a.ka. ‘Rocko’) is an aspiring entrepreneur with a great idea for a web-based business in the education sector: it’s a concept that he believes very strongly in.

Like many of us with ideas that can and should be implemented via the Internet, the technical aspects can be a real stumbling block – I mean, if you’re not a tech-head yourself, how do you get the damn thing developed without a budget?

That’s exactly the question that Rocko e-mailed to me earlier this month:

My question is about taking the necessary steps to get your website’s more technical aspects completed when you have no capitol to work with – how do you find an interested “angel”?

Well, I can tell you this …

I have been working on a web-based concept for a while now, and wrestled with the same problem. I obtained some estimates to have the site developed professionally and found numbers between $50,000 and $250,000 to do ‘properly’.

The problem is this:

You may be able to fund – or find partners to fund – such development, but I don’t recommend it for the following reasons:

1. By the time you develop it, your requirements / specifications for the project will have changed 50 or 60 times … the chances are that lots of small “how about we add this? and “how about we change this” will add up to a net 40% to 60% change in the way you originally envisioned the site

2. You will launch a Beta trial of your site (you’d better!) and will find a flood of user requests for changes: errors, omissions, and simple functional additions/changes that you could not have foreseen.

3. Your site will require plenty of maintenance – and, will probably need to be fully rewritten two or three times to cope with the architectural stresses of a hugely (we hope!) expanding user-base.

All of this adds up to one thing: super profits for the outsourced developers … they have you by the [BLEEP] and both you and they know it!

Think about when you last rehabbed or built a house: the contractor provided a great estimate for the work and you selected them … then they ‘found’ hidden problems that required supplementary invoices. It’s common wisdom that you should expect to pay 20% more than estimated for this kind of work …

… it’s worse in IT … much worse!

Realizing the above, I did the only sensible thing when we needed to rewrite our operating software for one of my businesses way back in 2000 (to cope with the Y2K ‘bug’ … remember that?): I hired an inhouse team.

I never regretted that decision … it turned out to be the ONLY cost-effective way that we could have operated.

But, for your little start-up, Rocko, how will you be able to afford an in-house team?

You will need three IT people: a back-end database designer/programmer; a user-interface programmer; and, a web-designer. Good people … and, you will need the best … will set you back $120K a year or more. Each!

So, how did I solve this problem for my start-up?

Simple, I found my team of three and offered them 50% of the concept to write, maintain, manage the site …

Why 99.999% of businesses fail …

This short (less than 2 minute) poorly made commercial for “Dan’s” product or service (or whatever it is that he is offering) is delivered by a ‘talking’ toy car.

Aside from that, he gives a great summary of what it takes to have a business rather than a glorified job. On that basis alone, it’s worth the effort to try and watch without snickering.

Why retail businesses suck …

My blogging friend, JD Roth posted a great reader question recently on his super-popular Get Rich Slowly blog:

I’ve been at the same job since I graduated from college nearly ten years ago. Lately I’ve lost the passion for what I do and am aching for something completely different. I want to start a retail shop.

Two problems:

  1. I’m paid well here, so I’m going to have to figure out how to make this transition in a way that won’t hurt the family’s finances.
  2. I don’t have any real business training, and the thought of keeping books for the business gives me stomach pains.  But there are resources out there to help with the logistical side of running a (retail) business, and I know where I need help and will pay for it (accounting, interior decorator, etc.).

Well, this reader is exactly where I was not that long ago … nearly 10 years into a high-flying corporate career – with all the perks that go along with it (cars, travel, expense accounts) – and, I got bitten with the entrepreneurial bug …

… just like getting bitten by a mosquito and catching West Nile (the non-fatal form!), once you get it, it’s almost impossible to shake off.

So, I have a question for this reader … in fact, it’s probably the most important question that he needs to answer before going INTO this (or any) business:

Who are you going to sell it to when you finally decide to get out?

If his answer is: “whoever wants to buy my retail store” …

… then I suggest that he doesn’t even start, because he will effectively be trading his high-paying corporate job (with perks) for a low paying, slave-labor ‘job’ in retail.

Retail sucks because: there are way too many overheads; your balls are tied up in leases and inventory; and, you’ll be working 60 – 80 hr workweeks for the rest of your life.

BUT, if the reader can honestly & passionately answer with something like:

“Well, I have a unique niche/vision, so I’ll be opening my first store in 2008; 3 more in 2010 and 50 across the Eastern seaboard by 2015, then I’ll IPO or sell to Sears”

… he just MAY have an opportunity worth pursuing!

The reader then went on to ask:

The bigger issues, I think, are how to get from where I am now — sitting behind a desk doing the job I’ve been doing for 10 years — and getting the momentum going to really make this happen (and to not fail at it, leaving me jobless and penniless).

No, Little Grasshopper … if you have the passion, and can feel it in your bones … and, if it is REALLY an opportunity worth pursuing … then you are either all wet or all dry …

… you need to have a financial buffer (well, I started even without that … but, then again, I’m one crazy dude!), then get out and Just Do It!

You will NEVER start a retail business like this whilst still working full-time … there are just too many roadblocks in your way: scouting for locations; negotiating leases; sussing out the competition; negotiating with suppliers; hiring your first employees; sucking up to the bank manager; and, so on.

Would I start a retail business … unlikely.

How would I start a business today … exactly the same way that I am now starting two:

Come up with an Internet-based business concept; look for partners who can build the business for equity; put up a little seed money; and, stay in my day job as long as possible (well, this last step doesn’t apply to me … but, you get my point?).

Then I’d cross my fingers, close my eyes, and jump right in 🙂

How to see through a job disguised as a business …

The best way to give up your ‘day job’ is to watch my Live Show this Thursday @ 8pm CST (9pm EST / 6pm PST) at http://ajcfeed.com ….

_____________________________________________________

Lots of people come up to me to proudly tell me about their wonderful, growing businesses … how do I look them in the eye and tell them that I really think that what they have is actually a job?

… and, no, I’m not just talking about the obvious: the accountant, doctor, attorney who earns an income from their own labor, whether individually or in a partnership.

Anthony asked me to post on this (I had said I might … so, I guess he was just encouraging me!), when I mentioned in a recent post that I would comment on this exact topic: 

You should. I want to start my own business in an artistic field and every-time I think of having an employee create my vision, I shudder, just a little bit. That’s where modelling someone comes in. Model those who were able to export their vision to other people.

To me the difference between a ‘job disguised as a business’ and a ‘true business’ is:

1. Could it run 3 months without you?, and

2. Can you sell it?

The first point is self-evident: no employees/partners = no ability to run without you (unless, you can totally automate your business … in which case, call me … I want in!).

Therefore, no business!

The second point is a bit more subtle: if the business is not saleable (a) it probably also fails the first point (i.e. no employees), and (b) you are tied to the business and it is tied to you … when you stop, the business stops … when the business stops (market changes, product life-cycles end, etc.) … you (at least your income) stops.

To me, that’s a job; sure, it’s a flexible job with extra benefits … but, a job none-the-less, just like that ‘self-employed’ accountant/doctor/etc.

Now, how do you make a ‘glorified job’ into a true business?

First, you create Positions in your company!

Now, the business may be you, your Mom and your Dad (that’s a whole series of other posts right there!) … but, if you are going to morph into something that meets our two requirements (i.e. runs without you; and, is saleable), then you are going to need to create a simple Management Structure:

CEO (the gal who runs the show); CFO (the guy who runs the finances); Sales/Marketing Manager (the guy who brings in the business) … right on down to Mail Girl.

If there’s only one, two, or three of you … well, you’re each going to be wearing lots of hats for a while. The key is, though, that each ‘hat’ (i.e. position) has only ONE person who wears it! Only ONE of you gets to be CEO (now, I let me know when you have your first Owner’s Meeting … I sure want to be a fly-on-the-wall wall for that!).

Now, for small businesses it can be very difficult to understand this concept, so try this one one:

When the OWNERS walk in the door, they become EMPLOYEES … when they leave at the end of the day, they become OWNERS again. Simple … critical!

Next you create Systems!

You need to get down and document absolutely everything that you (and everybody else!) does in the business.

As Michael Gerber (whose ground-breaking book, The E-Myth Revisited, taught me everything that I know about business!) says, you should act as though your business is a prototype and that one day there will be 500 more just like it.

Even if your little store is ever going to be the only one, this step will allow you to easily grow and add staff, and sell the business … because the purchaser will see how well everything is documented.

Of course, if you’re like me, you could never believe that your business can run without you … here’s how I learned otherwise:

In the early days of one of my businesses, every file would come to me for approval … now, I had experts – trained in the field in which we were operating (compared to me: I was self-taught when I decided to get into that particular business!) – yet, I still checked every major file.

Eventually, my staff stopped bringing me every file … gradually, at first (they’d ‘forget’ to bring me one here and another one there).

When I didn’t notice – because I was so damn busy, running myself ragged doing ‘other stuff’ – they conveniently ‘forgot’ to bring more and more files to me until, they stopped bringing any to me for approval at all!

If I had noticed, would I have got so upset that I would have fired somebody? Probably. Ego does that.

Did the business run any worse after they stopped bringing me the files? Of course not … I said they were trained, and I wasn’t! I just needed a lesson in faith and trust.

So, that’s how I was gently pushed out of Operations and never again stepped a foot back in … in ANY of my  businesses.

But, I was CEO … without me at the helm the business would hit the rocks and sink … or, so I thought:

A year or two later, I closed on an opportunity to acquire a business in the USA, requiring me to move countries. I decided to move to the USA (where we’ve been ever since) as this would be a much bigger business – but, at the time, I wasn’t selling any of my overseas interests.

So, I did the responsible thing: I hired a replacement CEO months ahead of my planned relocation …

… who decided to leave less than 6 weeks before my departure for the USA!

Luckily, after a frantic phase of executive search that consisted of me calling the only guy that I thought could do the job (even though he had no direct industry experience) and him saying ‘yes’ immediately (phew!), I found somebody who could start exactly 4 weeks before I was leaving … remember, this is a business that COULD NOT POSSIBLY run without me, and here I was putting in ‘New Guy’ with only 4 weeks ‘training’!

Needless to say, he took over seamlessly, didn’t miss a beat, never called me about ANYTHING (bruised ego on my side!) and, not only did he keep the business running, keep the staff happy, and keep the clients equally happy, he damn well GREW the business!

In his favor, he did have Positions all neatly laid out and filled before he joined, and he did have a whole Operating Manual full of Systems that worked …

… and, in my favor, I had a business not a job! How do I know for sure?

Not too long after, I found a buyer …

How about you? Do you have a business or a glorified job?